Five stages, from a free scoping call to the re-check that confirms the rust is gone. At every stage you know exactly what we need from you and what you’ll get next.
We meet your team, learn who your users are and what the business needs, and agree the journeys, platforms and lenses in scope.
What we need from you
An hour of your team’s time, product access and test accounts.
What you get
A signed scope with a fixed price and dates.
We inspect every journey in scope through all five lenses, on real devices and real network conditions, and talk to users or staff where habits matter.
What we need from you
A contact who can answer quick questions.
What you get
Progress updates, and an early warning for anything critical.
We deliver the full report and walk your team through it, so engineers know what to fix and leaders know what to fund first.
What we need from you
The people who will prioritise and fix the work.
What you get
The report, a one-page leadership summary, a [90-minute] walkthrough, and findings delivered into Jira, GitHub, Trello or a spreadsheet.
Your engineers ship the fixes. We stay available for questions about any finding while you work.
What we need from you
Time to implement the recommended fixes.
What you get
Up to [N] follow-up calls about any finding while you work.
We inspect every fixed finding again and confirm whether the rust is gone, with fresh evidence.
What we need from you
Notice that the fixes are live.
What you get
An updated report showing what’s resolved.
Evidence
Recording on a throttled connection: success screen shown, callback fails, customer charged with no order.
Steps to reproduce
Android 10, 3G profile with 2 s latency. Pay any bill, then lose the network for 5 seconds.
Recommended fix
Show a pending state with a reference number until the callback confirms.
A unique reference and the lens it was found through, so every finding can be tracked to its fix.
How much harm it causes and how many people it affects. It sets the order of work.
A screen recording, screenshot or log that anyone can replay. No finding without proof.
The exact device, network and actions that trigger it, so your engineers see it first time.
A specific change your team can implement, written for your stack.
Open, fixed or confirmed. Updated after the re-check with fresh evidence.
Blocks a core task or causes harm: lost money, exposed data, people locked out. Fix before anything else.
Causes real failure or confusion for many users, with a painful workaround at best.
Friction or inconsistency that slows people down but doesn’t stop them.
Inspected and working as intended. Recorded so you know what we checked.
Written for two readers: the team that fixes the problems, and the leaders who decide what to fund first.
Open the sample reportOne page for leaders: what we found, what it costs you, and what to fund first.
Every finding with its ID, lens, severity, evidence and fix.
How the product performs through each of the five lenses.
Recordings and screenshots behind every finding.
Findings grouped into a practical order of work for your team.
WCAG 2.2 AA results you can share with partners, funders and regulators.
No hourly billing and no surprises. The price depends on the size of the inspection, and it includes the re-check. [PRICING DETAILS]
What we don’t promise: a specific conversion number. Results depend on what your team ships. What we do promise: every finding is real, evidenced and fixable.
What shapes the scope
Book a free scoping call. We’ll learn what you’ve built and who uses it, then send a fixed-price proposal within [RESPONSE TIME].
Founding clients: we’re taking on [N] organisations this year at a reduced rate, in exchange for permission to publish a case study.